Policies

What is your refund policy?

Tuition is refundable with a written request and will be sent to the student within 30 days of the student's withdrawal or termination. A refund will be given based on the cost and length of the program.

  • After the completion of less than 25% of the program, the refunds shall be made on a prorated basis.
  • After the completion of 25% but less than 50% of the program, 50% of the tuition will be refunded.
  • After the completion of 50% but less than 75% of the program, 25% of the tuition will be refunded.
  • After the completion of 75% or more of the program, no refund is due to the student.
What is your cancellation policy?

Should you need to reschedule a lesson, you may do so by logging into your account on our website. You must cancel or reschedule at least 24 hours in advance to avoid a No Show fee.

What if I have completed my 32-hour driver's ed course at another school?

As long as you have completed the 32-hour course in Texas and you have obtained your learner's permit (DE-964), you can sign up to complete your behind-the-wheel lessons with our school.

Online Driver Ed Class

How long does it take to complete 32-hour online course?

Since our course is self-paced, you can finish it as quickly as your schedule allows. You will have up to 90 days to complete. After you register with AROK Driving Academy and pay your deposit, you will receive a link via email to begin the course within 24-48 hours.

Do I need a permit to start the 32-hour online class?

No permit is required to take the driver ed class. The student must be at least 14.9 years old by the first day of their 32-hours online class.

How old do I need to be to start driver's ed?

Student drivers must be at least 14.9 years old by the first day of your driver ed class.

Does the 32-hour course have to be completed before I can start behind-the-wheel lessons?

Yes. Once you have completed the 32-hour course and have your permit, at age 15 you can schedule your driving lessons by logging into your student account on our website.

Behind-the-Wheel

What safety equipment are your cars equipped with?

All AROK driving school vehicles are equipped with safety features (instructor brake, passenger mirror, student driver signs, etc.)

What happens after I complete my behind-the-wheel course?

After you've completed your driving lessons, it's time to apply for your driver's license with The Department of Public Safety. Click here to apply now.

Will I have other students in the car with me?

Yes, one student will complete one hour of drive time while another student completes one hour of observation. Private lessons may also be scheduled.

Can I use my own car?

No, our driving school vehicles are state approved with the required safety features (instructor brake, mirror, insurance, student driver signs, etc.) that does not come in standard cars.

When can I start my behind-the-wheel lessons?

You must be at least 15-18 years old, have taken the 32-hour course, have a valid unexpired learner's permit, have registered for a behind-the-wheel package on our website, and have paid the balance in full. Your registration will be reviewed for accurate documentation (it may take 24-48 hours to review your information). Then you can schedule your driving lessons by logging in to your student account on our website.

Do you offer home pick-up and drop-off?

No, AROK Driving Academy offers pick-up and drop-off at high school locations in La Vernia, Floresville, East Central, and Proth only. 

Are your instructors licensed?

Yes, AROK Driving Instructors are licensed by Texas Driving License & Registration to teach and facilitate behind-the-wheel training to all age groups.

Will I have the same instructor for every lesson?

Our scheduling software lets you see all available driving lessons and which instructor is teaching them. You may choose the same instructor for each lesson based on availability or you may schedule with a different instructor.

Can I request a specific driving instructor?

Our scheduling software lets you see all available driving lessons and who is teaching them. If your preferred instructor is open, you can select them for your lesson(s).

Can I request to have driving lessons with a friend?

Yes, only if the instructor schedule is available.

Where will I be picked up and dropped off for lessons?

AROK Driving Academy offers pick-up and drop-off at high school locations in La Vernia, Floresville, East Central, and Proth only. 

What if I do not see my area?

Our priority is your success in driving. Get in touch with us to see if we can still serve you. Even if you do not attend a school in these districts, you can still be picked up/dropped off from one of the school areas close to you that we serve.

How fast can I complete behind-the-wheel lessons?

This depends on your scheduling flexibility and instructor availability. You can schedule one 2-hour (1-hour drive-time & 1-hour observation) behind-the-wheel lesson each day and schedule up to three driving lessons in advance.

How do I schedule a behind-the-wheel lesson?

You can schedule your driving lessons by logging into your student account on our website. Choose an available time and your preferred instructor.

Do I need to have my own car insurance for my behind-the-wheel lessons?

No, you are covered under AROK Driving Academy commercial insurance during all behind-the-wheel lessons.

What will I learn during behind-the-wheel lessons?

Backing Up: Backing up slowly, backing up the car for 60 feet in a straight line

Parallel Parking: Practicing the proper technique when choosing a streetside          parking spot between two parked cars

Turning: Practicing steps to make turns safely

Signal Use: Parking and turning to include your flashers

Quick Stop: Stopping quickly is a skill every driver needs

Changing Lanes: How to change lanes during your Texas driving test

Scanning and Maneuvering: Learn the ability to see what other drivers are doing and foresee problems on the road before they happen

Highway driving and more

What if I need to cancel or reschedule my lesson?

Should you need to reschedule a lesson, you may do so by logging into your account on our website. You must cancel or reschedule at least 24 hours in advance to avoid a $100 late cancellation fee.